Arnold Kuthe Entertainment GmbH operates the Wintergarten Berlin, one of the most renowned entertainment and dinner theaters in Europe. We produce our own variety shows with changing programs as well as organizing and staging numerous gala and special events. To manage our foyer team, we are looking for a full-time:
 
Foyer / Front House Manager (m/w/d/x)
 
Your Tasks:

• Overall responsibility for all organizational processes in the foyer, e.g. preparation and organization of the cleaning-team of the foyer, greeting and admission of guests, cloakroom organization, seat assignment, organization of the foyer staff, ushers and the doorman and controlling merchandise sales
• Duty roster planning and staff administration (e.g. hiring of foyer staff, preparation of duty rosters and vacation schedules, time sheets)
• Training the foyer staff for all security-relevant measures of a venue, such as in case of evacuations or show interruptions
• Complaint management
• Participation in the planning and implementation of special and exclusive events for external customers
• Close cooperation with the management as well as coordination and arrangements with other departments
• Responsibility for the various cash registers/cash receipts and other cashier-related activities
  Carrying out stocktaking
• Carrying out inventories

 
Your Profile:

• completed studies / apprenticeship in a classical service profession or hotel business or relevant business knowledge
• several years of experience in a leading position in guest service with personnel management
• experience in event management, culture management, complaint management and conflict management
• knowledge of relevant safety regulations and their legal basis
• timely flexible and willingness to work in the evenings and regularly on weekends and holidays
• a high degree of service orientation and an open and friendly manner
• independent, solution-oriented and pragmatic personality with a high degree of implementation strength
• General software skills, especially MS Office
• fluent written and spoken German, very good English skills (other foreign languages welcome)

 
You may expect:

• exciting range of tasks in a creative environment
• flat hierarchies and a familiar corporate culture
• good public transport connections
• staff rates for theater and in-house gastronomy
• open ears for new ideas
• The flair of a vaudeville theater with historical charm, extravagant artists, high-quality gastronomy and brilliant shows
• Central location near Potsdamer Platz

WINTERGARTEN VARIETÉ BERLIN is actively committed to equal opportunities and diversity. We therefore welcome applications from people regardless of cultural and social background, age, religion, ideology, disability or sexual orientation and gender identity.

Did we arouse your interest? Then we look forward to receiving your application by e-mail:
jobs@wintergarten-berlin.de

For more detailed information you can contact us by phone: + 49 (0)30 588 434 40.

Wintergarten Varieté
Potsdamer Straße 96
10785 Berlin